Vietnam Airlines Helsinki Office in Finland

Knowing everything about your trip in advance is very important. That’s where Vietnam Airlines Helsinki Office in Finland comes in. Their staff is there to help you with all your travel needs, from booking flights and checking in to baggage and more. This airline is known for its focus on stress-free travel.  This can be a great option if you’re looking for affordable flights to your vacation destination. Their city offices can be helpful for those who want to get information and assistance in person.

You will find all the info you need about their city offices. You will find details like contact information, the kind of queries they can handle, and much more. You will even learn about their working hours, address, etc. Keep reading to find out how to get in touch.

Get In Touch With Vietnam Airlines

Want to contact your airline? You can reach them by phone or chat, no matter where you are. You can even go to the office in person if you live nearby. We’ll provide all the details below, including phone numbers, helpful links, email addresses, working hours, social handles, and much more, so you can choose the option that works best for you.

8W9X+5R Vantaa, Finland

Contact Number: +358 20 1557 412

Airport Info & Map

Helsinki Airport,
Lentoasemantie 1, 01530 Vantaa, Finland

Airport Contact Number: +358 200 14636

Concerns Answered by Vietnam Airlines Helsinki Office Personnel

Different passengers have different types of concerns in their heads. The airline ensures that all the worries are answered and lets the passengers travel peacefully. If you have questions about flights, reservations, or changes, you can contact them directly through their website or phone. Here are all the queries usually answered by the staff placed at the Helsinki Office of Vietnam Airlines listed below: 

Flight Cancellation	Missed Connection	Lost or Damaged Luggage
Flight Delay	Seating Issues	Boarding Problems
In-Flight Issues	Flight Change or Cancellation	Refund Problems
Customer Service Concerns	Damaged Aircraft	Medical Emergency
Security Issues	Unruly Passenger Incident	Baggage Weight or Size Restrictions
Issues with ACredit Card	Mobile App Issues	Website Booking Problems
Vacation Package Services	Children’s Fares or Services	Service Animals on Board
Accessibility and Disability Services	Payment Issues	Check-in Issues
Boarding Pass Issues	Claims Process Problems	Special Assistance Request Issues
Unforeseen Weather Delays	Detoured Flights	Strict Carry-On Policy
In-flight entertainment Issues	Food and Beverage Purchase Confusion	Unclear or Confusing Fees
Difficulties with Vietnam Credit Vouchers	Limited or Inconvenient Flight Schedules	Difficulties contacting Vietnam Indonesia Customer Service
Waiting for a very long time with Customer Service	Miscommunication Between Passengers and Staff	Issues with In-Flight Wi-Fi
Dirty or Unmaintained Cabin Conditions	Insufficient Legroom or Uncomfortable Seating	Difficulties Booking Seats Together
Issues with their Travel Insurance	Unexpected Changes to Airport Terminals	Lost or Forgotten Items on Board
Difficulties with Online Check-In	Issues with Vietnam Bank Account Enrollment	Unexpected Charges on Vietnam Credit Card
Difficulties Using Vietnam App for Booking or Changes	Limited or Inconvenient Checked Baggage Options	Issues with Renting a Car through this airline
Problems Booking a Hotel	Unexpected Resort Fees at Vacation Package Destination	Issues with their Package Activities
Difficulties with Vacation Package Cancellation	Mechanical Issues on the Plane	Long Taxi Times
Issues with Disembarking	Lost or Missing Pets	Unaccompanied Minor Issues

Head Quarter Contact Details

Address:	200 Nguyen Son Street, Long Bien District, Hanoi, Vietnam
Tel Number:	+91 11 2373 0864
Working hours:	Every day – 24hrs
Email ID:	onlinesupport@vietnamairlines.com
Official Website:	https://www.vietnamairlines.com/vn/en/home

Some more important information about Vietnam Airlines

Online Check-in- https://www.vietnamairlines.com/my/en/home

Flight Destinations- https://www.vietnamairlines.com/vn/en/destinations/viet-nam

Airport Info- https://www.vietnamairlines.com/nz/en/travel-information/check-in/airport-check-in

Inquiries For Baggage- https://www.vietnamairlines.com/nz/en/travel-information/baggage

Special Service Charges: https://www.vietnamairlines.com/nz/en/buy-tickets-other-products/special-services/special-service-charges

Traveling with Family: https://www.vietnamairlines.com/nz/en/buy-tickets-other-products/special-services/infants-children

Traveling with Pets: https://www.vietnamairlines.com/nz/en/buy-tickets-other-products/special-services/traveling-with-pet

Witness Best Facilities Offered By Vietnam Airlines

Passengers enjoy the best facilities provided by the airline at both the terminal and onboard. The airline focuses on making sure your travel is always smooth and stress-free. It offers various amenities to keep comfort and satisfaction in check. You’ll find what you need for a pleasant journey without any unnecessary complications. Let’s explore the facilities this airline provides to make your trip enjoyable.

• Online Booking
• Online Check-In
• Mobile App Booking
• Seat Selection
• Flight Status Check
• Online Baggage Allowance Purchase
• Online Trip Change and Cancellation
• Limited Complimentary Beverages
• In-Flight Entertainment
• Self-service Kiosks
• Military Discounts
• Non-Profit Discounts
• Credit Card Rewards
• Vacations Packages
• Car Rentals
• Hotel Booking
• Travel Insurance

Tips To Avoid Hassle & Fly Smoothly

Vietnam Airlines is known to provide the best deals and comfort to passengers, but there are times when you might face hassle due to any reason. To avoid any stress before departure, check out these tips for a stress-free flight:

• Since it’s a budget airline, there might be extra fees for most things. You need to pay for carry-on bags, seat selection, and drinks.
• One free personal item fits under the seat. For shorter trips, consider packing clothes you can mix and match.
• Bring an empty water bottle & fill it up after security to save on drinks.
• Get the best ticket prices & seat options by booking in advance.
• You must download their app to check in, manage bookings, and get updates on your phone.
• Understand baggage fees, cancellation policies, and other charges before you book.
• Passengers must consider travel insurance as it can help cover unexpected issues like flight delays or cancellations.
• If you get bored easily, it’s better to pack a book, download movies, or bring headphones or something else as per your preference to kill boredom on the flight.
• Food and drinks on board can be expensive. Bring your snacks for the flight.
• Budget airlines often have smaller planes and busier boarding processes. So, you have to be patient on that part.
• Avoid checked bag fees by packing light and using a carry-on suitcase.
• You can print your boarding pass from the comfort of your home to avoid long lines at the airport.

Vietnam Airlines Customer Care section handles the following inquiries

Online Check-in	In-Flight Entertainment	Airport Facilities
Miles	Economy Class	Valet Parking
Flight/Visa Info	Airport Lounges	Missing Luggage
Ok to Board	Delayed Flights	Flight Wifi
In-Flight Meals	Business Class	Immigration Services
Baggage Allowance, Airport Wifi	Visa Services	Airport Lounges
Duty-Free Allowance	Meet and Greet	Airport Transfers
Flight Ticket Cancellation	Visa on Arrival	Flight Ticket Booking

Expected Inquiries & Resolutions